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Service Support
We strive to anticipate your needs and
exceed your expectations with every step of
the process. Our goal is:
•Total customer satisfaction
•A high level of staff attention to quality and
detail
•On-time delivery
Methodology
Our guarantee is to meet or exceed industry
standard printing while continuing to deliver
unmatched customer service.
From our customer service specialists to pre-
press and production managers, you will find
that our primary focus is on representing your
interests throughout the entire printing process.
Measures of Merit
Our mission is to be a creative and proactive
partner with our customers from the very
preliminary stages of project discussion
through prepress to the delivery of the
finished product.
All of the very necessary and valuable human
effort that goes into monitoring your project
while it is in our plant is supported by a real
time network that tracks the progress of your
work in process.
Quality Assurance
We comply with the highest standards of
quality management that are being applied
to the production of your printed material.
You can expect uniformity from project to
project under quality procedures,
implemented with multiple internal
checkpoints and continuously
monitored by a quality team directly
responsible to top management.
We empower our employees with the
personal responsibility to identify quality
issues and to become an agent for
improvement. The attention to quality and the
ownership of the final product is spread from
employee to employee and department to
department, creating a far reaching quality
circle and an environment that encourages
excellence.
Digital Printing
Our equipment is continually upgraded
with aneye towards increasing though-put
and volume capabilities. We continue to
move forward in the area of film-less
technology as we expand the capabilities of
our computer to plate department.
Integrated Operations
All departments from imaging, printing and
finishing are under the roof of our modern
12,000 square foot plant. We are completely
self-contained, working to uniformly high
quality. Your project never leaves our control
and is always under our supervision.
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